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James Leong is a Directive Communication Psychology Certified Trainer
James Leong is a Directive Communication
Psychology Certified Trainer
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Success with Negotiations
(Code: SWN)

"Helps me negotiate better; understand the different roles a negotiation team can have and how to balance a team to make the most of it"

Management Associate Programme, DBS Bank

Master Trainer James Leong recommends:

After this course, you can achieve more from your negotiations. You will be better prepared, better organised and achieve better results. You know what the different stages of negotiations are and how to manage each stage to achieve your outcome. You can recognise common negotiation tactics and counter them. Your negotiations will become more focussed, organised and successful.

Course outline for 2-day workshop

- What are the stages of a negotiation
- How to manage the negotiation process for results
- How to formulate an effective approach
- What is the right mental attitude to prepare for negotiations
- What is negotiating style and how it can affect your outcome
- How to build rapport and gain trust
- How to use questioning skills effectively
- How to conduct effective team negotiations
- How to continuously have better negotiations

Who must attend?

Everyone who is required to influence others and need to be more effective in achieving desired negotiation outcomes.

What can you expect of your learning environment?

- Realistic training scenarios
- Practice and feedback
- Highly interactive and supportive team learning
- Quick and observable progress in learning
- Personalised coaching

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